Sustainable Community Management Course
Discover how to build, nurture, and grow vibrant online communities. Master essential strategies and tools to manage and engage your community, driving sustainable growth and lasting success.
Sustainable Community Management
Price: €249 €499
1717
Access Hubbers expert marketplace
Be member of Hubbers Local Community
Chance to join 1717 Impact Generator Program
Ticket for Hubbers local events and Webinars
This course includes:
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Beginner level
🗓️ Community Management
Week 1 to Week 8
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Meet your instructor
Joe Gaylord
I started my career in international development. In that field I found a love for entrepreneurship as a tool forempowerment and social change. Since then, I've worked with scores of social innovators like you for over a decade as a mentor and advisor to shape ideas into world changing projects and businesses.
Here to help you create the story of a sustainability journey where you're the hero and save the day.
🟨 Week 1 – Introduction to Community Management
- 📘 Topics: Defining Community and Sustainability; Customer Discovery & Value Proposition; Stakeholder Mapping
- 🗺️ Hubbers Activity: City Scan – Map the local innovation and creator ecosystem of one group member’s city (rotated weekly)
- 📌 Assignment: Round-robin group (2–4 learners) – Create a value proposition and stakeholder map for the selected city community
- 🎯 Key Takeaways:
- Learn to apply discovery tools in local contexts
- Develop empathy for regional challenges and opportunities
- Build your network by working with peers from different cities
🟨 Week 2 – Historical Context and Evolution
- 📘 Topics: History of Communities (Pre/Post-Internet); Community Actions & Impact
- 📚 Hubbers Activity: Analyze a grassroots innovation case study and discuss how it could apply in your group’s city
- 📌 Assignment: Propose action plans inspired by case studies for the group’s focus city
- 🎯 Key Takeaways:
- Discover models for meaningful collective action
- Understand historical context as a framework for innovation
- Expand cross-cultural insight into activism and resilience
🟨 Week 3 – Building Blocks of Community
- 📘 Topics: Community Canvas; Factors shaping community dynamics
- 🧩 Hubbers Activity: City Canvas Sprint – Co-create a Minimum Viable Community Canvas for your city group
- 📌 Assignment: Build a visual community canvas and share with another group for feedback
- 🎯 Key Takeaways:
- Learn structured planning tools for community-building
- Identify universal vs. local dynamics in community design
- Continue growing your international collaboration experience
🟨 Week 4 – Structuring & Organizing Communities
- 📘 Topics: Theory of Change; Governance & Goals; Funding Strategies
- 🧬 Hubbers Activity: Draft a city-based Theory of Change using your group’s insights
- 📌 Assignment: Create an org chart and Theory of Change model for your local initiative
- 🎯 Key Takeaways:
- Turn vision into a scalable model
- Learn from how peers structure similar initiatives
- Translate structure into operational plans
🟨 Week 5 – Communication Strategies
- 📘 Topics: Building Identity & Voice; Communication Channels; Marketing Tools
- 📢 Hubbers Activity: Localized Comms Lab – Create social posts, emails, or flyers tailored to your city
- 📌 Assignment: Group task – Draft a communication plan and post it to the shared gallery using #HubbersIn[City]
- 🎯 Key Takeaways:
- Understand tone, platform, and cultural nuances
- Co-create city-specific messaging strategies
- Practice aligning communication with Hubbers’ brand
🟨 Week 6 – Engagement & Sustainability
- 📘 Topics: Stakeholder Activation; Metrics for Engagement & Impact
- 📊 Hubbers Activity: Design a City Engagement Strategy using real examples
- 📌 Assignment: Propose 2–3 SMART metrics and a campaign plan for local activation
- 🎯 Key Takeaways:
- Apply data-driven thinking to grow communities
- Gain exposure to diverse engagement challenges
- Develop local and global impact metrics
🟨 Week 7 – Leadership & Influence
- 📘 Topics: Leadership Models; Burnout, Motivation & Recognition
- 🎤 Hubbers Activity: Host a Virtual “Leader Stories” Roundtable to present local leader profiles
- 📌 Assignment: Update your stakeholder map with formal/informal leaders and their roles
- 🎯 Key Takeaways:
- Learn about distributed leadership
- Identify and empower informal influencers
- Collaborate to share leadership lessons globally
🟨 Week 8 – Final Integration & Presentation
- 📘 Topics: Final Synthesis; Strategy Integration
- 🌍 Hubbers Activity: City Demo Day – Present your final plan via video or live pitch
- 📌 Assignment: Submit your full community blueprint: Stakeholder Map, Value Proposition, Canvas, Theory of Change, Comms & Engagement Plan, Leadership Model
- 🎯 Key Takeaways:
- Experience cross-cultural teamwork
- Gain strategic communication and pitching skills
- Deliver a portfolio-ready plan for Hubbers activation
🌟 Unique Benefits of This Model for Learners
- 🌐 Build global-local awareness by applying frameworks to real cities
- 🤝 Grow professional networks with peer creators and innovators
- 🧠 Practice adaptive thinking by working in diverse contexts
- 🛠️ Walk away with a portfolio-worthy final project for Hubbers’ expansion roadmap
What will you learn?
At the end of this course, participants will:
🧠 Master essential community-management principles
Grasp the frameworks, roles and success metrics that underpin thriving communities.🌱 Build and nurture engaged, sustainable communities
Learn strategies for creating active communities with long-lasting impact.💬 Acquire practical community-communication skills
Develop effective techniques to boost engagement and clearly communicate value.⚙️ Understand technology’s role in community management
Explore how digital tools shape community interaction and growth.🚀 Develop leadership and strategic thinking
Cultivate the skills needed to lead and scale communities successfully.🎯 Apply your learning through real-world projects
Gain practical experience by tackling community-focused, hands-on initiatives.
Taught in English
8 weeks
Our approach
The LEG Program is built on a powerful framework by Hubbers: Learn, Experiment, and Grow.
Start: 1/07/2025
Study time: 5h/week
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When Ashish Ravi joined the Hubbers Impact Generator School, he was already passionate about sustainable community management—but he wanted to deepen his skills and expand his impact 🌍✨
What he found was more than just a course. He loved our hands-on, real-world learning approach, and especially valued the direct access to instructors who guided and challenged him every step of the way 💡👩🏫💬
Now, Ashish is looking to apply what he’s learning to create real change in the communities he will lead—and he’s not alone. Our learners come from all walks of life, united by a common goal: to lead meaningful, sustainable impact.
Join us today and become a leader for sustainability and innovation!
Ashish Ravi about Community Management course
YOUR WORDS, OUR INSPIRATION
Course description
In this beginner-level course, you will learn the fundamentals of community management, focusing on building, engaging, and sustaining communities both online and offline. Through practical activities and projects, you'll gain essential skills to manage diverse platforms effectively.
- You will gain essential skills to manage communities, enhance your professional capabilities, and contribute to organizational success.
- You will be part of a global network of like-minded individuals, experts, and mentors passionate about creating positive change.
- You will get priority on job placements in the Hubbers Marketplace If you are in the top 3 in your cohort.
Last but not least, all our learners are eligible to join our 1717 Impact Generators lifetime membership.
Why should I join this course?
Who is this Course For?
- Aspiring Community Managers: Individuals starting a career in community management.
- Professionals in Related Fields: Marketers, social media managers, and event coordinators.
- Non-Profit and NGO Workers: Those managing volunteer groups and member-based organizations.
- Small Business Owners: Entrepreneurs building and engaging loyal customer communities.
Pre-requisites
- Proficiency in English
- Access to a laptop or desktop computer
- Reliable internet connection